J.Co Donuts and Coffee Distribution Case Study

After 5 years of continued operation, CO enters the Philippine market and open up Its first branch In SMS Magical. The said company Is owned and managed by Johnny Andrea Group. IV. Statement of the Problem The main problem of J. CO Donuts and Coffee is the undifferentiated long line when ordering prevents the customers from buying. It nets the customers passed off be fountain they be wasting their time and effort falling in a long line. This problem can cause peoples dissatisfaction about the product as well as to the store.If not solved s soon as possible, people, as well as the loyal customers, whitethorn abridge tired of the products offered by the company. V. Area of Consideration O. Co Donuts & coffee SOOT Analysis) Strengths J. CO Donuts and Coffee are very famous because of their deferent varieties of delightful doughnuts J. CO prides itself for creating a life cafe concept that is vibrant and energetic stylish yet Interactive and customer-friendly Also for using only pr emium ingredients in its signature range of coffee and chocolate beverages and donuts which appeal to even the most discerning customers.Weaknesses You have to fall in a long line if you fatality to buy their products Lack of promotion and activity to develop more loyalty customers J. COs Beverages are not preferable because Its size Is smaller compared to other competitors. J. CO Doughnuts are healthier compared to other donuts offered by the competitors. J. CO Doughnuts are more preferable because of its balanced sweetness. When it comes to prices, J. CO Donuts and Coffee has lower prices compared to Crispy Creme.Threats People may get tired of the products if the problems are not solved as soon as Seibel Loyalty of the customers to the store will start to deteriorate if theyre not receiving any desist service, as said people can get tired. VI. Alternative Courses of Action Implement online ordering online delivery and put up Drive Thrush As a customer it will be fast and easy f or me to buy the product. Implement an order form It is such a hassle to a customer to take a shit Just tour-tour on what they are going to buy. Continue to build expansions.More branches, more satisfied customers, as well as it can contribute to the advertising of the store. VI. passport and Conclusion The best solution to the long line in the store is to implement online ordering. With the technology nowadays, it will be more of convenience to the customer if they could except click their order and the boom There goes their order. It will be fast and easy. Eating those cute doughnuts will not be that time consuming. Therefore, it will make the customers happy. Also, it will keep the loyal customer to be satisfied with the product as well as to the service.